QUALITY ASSURANCE

The primary criteria that differentiates Bigrock from other brand names available in the market is its finest quality. Developed using advanced technology, the finest gypsum and strict quality control procedures, our brand has given best to its existing customers. Above all, different process parameters for complete batch-to-batch lots are recorded under our quality control supervisors.

For us, quality means:

• The ultra-white colour of our plaster products is an expression of their absolute purity.
• Wider coverage area with less quantity of POP is provided by our platers, which makes it highly economical and viable option for renovation.
• Resistant to shrinkage, cracking or warping and it stays firm and smooth after gradual setting.
• Slow setting time due to the premium quality and branded nature.
• More convenient and efficient in application and gradual setting of the plaster means longer life of the finished plaster.
• Finest quality that makes for your once-in-a-lifetime investment.

Quality Objective

• To maintain customer satisfaction level min.90% By April 2012.
• To provide at least 15 Hrs training to employees in a year .
• To respond customer’s complaints in max 3 days and to resolve in max 1 month.
• To maintain & improve quality management system as per ISO 9001 & 14001.
• To manufacture cost effective products of consistent quality.